Privacy Policy

1. Who we are

Continuity is made by Dialect Agency Inc. DBA Super Simple. In this policy, “Super Simple,” “we,” “us,” and “our” refer to that company. This policy covers the Continuity app for iPhone, iPad, and Mac, this website, and our support channels.

2. The short version

We do not collect your pages, the Mood word given to a day, or the people, places, and themes in the Atlas. There is no sign-up, no profile, and no email address to give us. The app contains no advertising and does not track you across other companies’ apps or websites.

The app automatically sends diagnostics to Sentry and limited reliability signals to TelemetryDeck. These tell us about crashes and failures, and whether opening, saving, syncing, importing, exporting, and recovering a journal succeed. They include technical app and device information, but no journal content. TelemetryDeck receives a hashed random value that changes each time the app launches, rather than a persistent device identifier.

The rest of this policy explains where your journal lives, what Apple handles on your behalf, what these reports contain, and what we receive if you write to us.

3. Where your journal lives

On your device

Every page, each day’s Mood word, the Atlas, and your settings are stored in the app’s own container on the device. They are protected by the device’s passcode and disk encryption like the rest of your data, and they leave the device only in the ways described below.

In your iCloud

If iCloud is turned on for Continuity, pages sync between your devices through the private database of your own iCloud account, using Apple’s CloudKit. That data belongs to your Apple Account. We have no access to your private iCloud database and cannot read, restore, or delete what is in it. Apple’s iCloud terms and privacy policy govern that storage. You can turn iCloud off for Continuity in your device’s iCloud settings at any time.

When a page changes on one device, Apple sends a silent notification to your other devices so they fetch the change. Those notifications carry no page content and do not pass through any system of ours.

In the vault

The vault is optional. When it is on, every page is sealed on the device before it is stored or sent to iCloud, so iCloud holds only sealed pages. Your PIN never leaves the device. Face ID and Touch ID are handled by the operating system, which tells the app only whether the check succeeded. The recovery key is shown once when you turn the vault on and is not stored by the app or by us. If you lose both the PIN and the recovery key, nobody, including us, can open the vault.

In files you export

Export writes one plain-text file with a heading for each day, to the location you choose. That file is yours to keep, share, or delete. Import reads a file laid out the same way and does not send it anywhere.

4. Reading on the device

Mood and the Atlas come from Apple’s NaturalLanguage framework running on your device, after a page settles. With the vault on, this happens only after unlock. No text is sent to any server, ours or anyone else’s, to produce them. The morning notice, which says that an earlier year has a page for today, is scheduled on the device from your own pages and never includes the words.

Sample pages are made-up pages you can add so the Atlas, the Year, and search have something to show. Adding and removing them happens on the device.

5. Diagnostics and reliability analytics

Sentry

Continuity uses Sentry, an error-monitoring service operated by Functional Software, Inc., to tell us when the app crashes, hangs, or encounters an operational failure. A crash report carries the stack trace, the app version and whether it is a development or production build, the device model, and the operating-system version. Through Apple’s MetricKit, the app also passes on Apple’s own diagnostics for hangs, CPU exceptions, and heavy disk writes, which arrive on the next launch. Reports are sent automatically. The iPhone and iPad app and the Mac app report to separate Sentry projects.

Operational reports use fixed names for failures such as opening storage, saving, syncing, importing, or exporting. We do not attach journal text, page dates, search terms, filenames, PINs, recovery keys, or the underlying error messages to these reports.

The app removes Sentry’s user object and per-install device hash. It records no breadcrumbs, screenshots, view hierarchies, usage sessions, or performance traces. Our Sentry projects are configured not to store IP addresses, but the service receives the network address needed to deliver a report and may derive approximate location from it. Reports are processed in the United States and deleted according to the project’s Sentry retention settings. See Sentry’s privacy policy.

TelemetryDeck

Continuity uses TelemetryDeck to understand whether opening storage, saving, syncing, importing, exporting, and recovering the vault succeed. The app sends predefined event names, each at most once per app launch, with standard app, operating-system, device, and locale information, a timestamp, and session identifiers. We use these signals to find reliability problems and check whether fixes help.

The app generates a random value for each launch, which the TelemetryDeck software hashes before transmission. It does not use your email address, Apple Account, advertising identifier, or a persistent device identifier for these signals. Automatic session-start signals and session statistics are disabled. We do not send journal text, page dates or counts, Mood words, Atlas entries, search terms, filenames, PINs, or recovery keys.

Like any network service, TelemetryDeck receives an IP address when a connection is made. TelemetryDeck states that it does not store IP addresses. Its current policy sets no fixed deletion date for stored analytics events. See TelemetryDeck’s privacy FAQ for its processing and retention practices.

These services help us operate and improve Continuity. We do not use the reports for advertising, to build a personal profile, or to track you across other companies’ apps and websites. Your journal remains on your devices and in your own iCloud, except for files you choose to export or share.

6. Support

If you write to support@supersimple.nyc, we receive your email address and whatever you include in the message. We use that to reply and to keep the thread so we can follow up. Please leave out pages, PINs, and recovery keys; we never need them to help you. Support mail is kept as long as it is useful for helping you and for keeping a record of what we told you, and then deleted.

7. Purchases

Continuity is free. If a purchase is ever added, Apple would process it, and we would receive purchase and subscription status, not your payment details. We will update this policy before that happens.

8. This website

continuityjournal.com is a set of static pages. It sets no cookies, loads nothing from third parties, and uses no analytics or advertising services. Its one script moves the page as you scroll and sends nothing anywhere. It is hosted by Vercel, which, like any hosting provider, may keep standard server logs (IP address, browser type, pages requested, and timestamps) to operate and secure the service, under Vercel’s privacy policy. We do not use those logs to identify you.

9. Children

Continuity is a general-audience app and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us so we can investigate and delete it where applicable.

10. Your rights

Because your journal never reaches us, the controls that matter are on your devices: the app, your iCloud settings, and the files you export. The data deletion page walks through them.

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information we hold, to object to or restrict certain processing, and to lodge a complaint with a supervisory authority. Support mail may identify you. Diagnostics and reliability signals are not tied to a Continuity account, and we do not retain a mapping from their identifiers to your identity. This may limit our ability to locate reports associated with a particular person. We will explain what we can do when you contact us. To exercise a right, email support@supersimple.nyc. We may need to confirm that a request came from you before acting on it, and we will respond within the period required by law. We do not sell personal information or share it for cross-context behavioral advertising, and we will not treat you differently for exercising a privacy right.

11. Changes

We may update this policy when the app, our practices, or the law changes. We will post the revised policy here and update the effective date. If a change would mean the app starts sending us something beyond what section 5 describes, we will say so plainly at the top of this page.

12. Contact

Privacy questions and requests: support@supersimple.nyc